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Troubleshooting & FAQs

Stuck on something? Find quick fixes for common issues.

How do I move a task to another project?

Where can I find the roadmap and what’s new in Outlign?

Troubleshooting issues

What if My Client Doesn’t Receive Their Invite?

What can clients see when a task is in draft status?

Do Freelancers Count as Billable Seats in Outlign?

What pricing option is best for me?

Do you have an API?

Why a user may not be receiving email notifications

Why can’t I subscribe for just one user after adding a team member during the trial?

How do I contact Outlign?

Why can’t I reset my password?

How to switch on dark mode

What is the maximum file upload size?

How do I add a project code?

What sign-in options do you offer?

Can I recover an unsent message or comment?